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Regulation Camping Village Baia Azzurra Club
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The present Regulations must be
read and agreed in every item before the payment by
the Client of the deposit. From the moment of the
payment of the above-mentioned deposit these
Regulations are considered accepted.
1 RESERVATION
The
reservation is not transferable in part or wholly
and constitutes free contract between the two
parties. Every communication concerning a
reservation of a stay must be carried into effect in
writing (e-mail or fax) to be accepted. Bookings of
holiday accommodations are accepted from Saturday to
Saturday.
The Reception staff is entitled to assign
the holiday accommodations and the pitches according
to its discretion.
The booking becomes effective
from the moment of the arrival of the postal order
or of the withdrawal from the Client’s credit card
of the deposit amount, which will be a 30% of the
entire stay and will have to be paid within 7 days
from the acceptance communicated by the Reception
staff, otherwise the Client will lose the
reservation.
It is
recommended to carefully check the date of arrival
and departure, personal details and every other
information in the confirmation of reservation
letter.
2 ORDER OF PAYMENT AND UTILISATION OF THE CREDIT CARD
At the moment
the Client commits himself to paying the deposit of
his booking, he will have the possibility to choose
if paying it by postal order, sending it to the Baia
Azzurra address, or by credit card charge.
In this
second case, the Client is compelled to give in
writing all the necessary details for the
transaction, giving permission to the Reception
staff to charge the deposit due.
3 TAXES AND EXTRA CHARGES
Every price is inclusive of gas,
electricity, water, the use of bath and bed linen
(provided for weekly stays), furniture, fittings,
kitchen equipment and outdoor furniture, day and
night entertainment (except specific shows),
miniclub, children’s playground, swimming pool and
its umbrellas and sun beds, sport fields. The beach
service is optional, on request of the Guest and on
payment of the current charge, with certain
exceptions.
Its payment will be requested the
first day.
The obligatory extra costs aren’t
questionable, the optional ones will be charged only
on the Guest request. Every price is inclusive of
VAT.
4 PAYMENT
The Reception
staff will send a confirmation of reservation at the
moment of the deposit payment registration.
The
settlement, the obligatory extra costs and those
optional requested will be paid on arrival, after
the check-in, cash or by credit card (Bancomat,
Visa, Mastercard, CartaSì, Maestro, Diners, American
Express, EC, JBC). The extra costs not foreseen but
benefited during the stay will be paid the departure
day by cash or by credit card. Checks are not
accepted.
5 ARRIVAL / DEPARTURE
The check-in
is carried into effect only between 4 and 8pm. We
advise you to program your arrival during that time,
in the event of a delay in the preparation of your
accommodation and/or providing you with the key all
guests are entitled to use the facilities of the
campsite after registration.
Every Guest will be
requested to produce a valid passport or ID. The
accommodation key will have to be returned the
departure day within 10am to the staff in charge,
who will check the accommodation, after that the
Reception staff will give the guarantee back.
Pitches must be vacated the departure day within
12am, after that time the daily tariff will be
charged, both pitch and its occupants.
Departure
during the Reception closing time must be previously
accorded with the Reception staff.
6 GUARANTEE
For each holiday accommodation a
deposit of € 200,00 cash is requested as guarantee,
so to guarantee a prompt compensation for damages.
The above-mentioned guarantee is inclusive of the
supply of one chip needed for all the Baia Azzurra
accesses, both pedestrians and for cars, and of one
key to entry the accommodation, and it will be given
back the departure day after the check made by the
staff in charge and the chip and key return.
For the
granting of any extra chip or key a deposit of €
20,00 cash is requested as guarantee, which will be
given back at its return to the Reception staff.
7 QUIET TIME
Any kind of
activity which causes noises during the afternoon
(2-4pm) and night (0-8am) quiet time is forbidden.
8 DAILY GUESTS
Daily guests can be admitted, for
daily stays until 9.30pm, under payment in advance
of the current tariff, leaving the personal passport
or ID as guaranty.
Visitors over the estimate
receptive capacity of the camp will not be accepted
and also when there will not be such conditions to
let them entry, in the opinion of the Management.
Every one who wishes to receive guests must
communicate it to the Reception staff so to program
their influx.
Guests must be received at the
entrance. In case of unexpected guests, the
Reception staff, in conformity with the Italian law
on Privacy, is not able to give any kind of
information regarding camp guests and their
identity.
9 CARS AND MOTORBIKES
In high season cars and
motorbikes are admitted inside the camp only to
unload luggage on arrival and to load it at the
departure.
Their circulation is forbidden during the
afternoon (1-4pm) and night (0-8am) quiet time.
During the stay cars and motorbikes must be parked
in the private parking, where the access is
controlled but not guarded.
The Baia Azzurra
Management has no responsibility whatsoever for
thefts, vandal acts, environmental damages, natural
calamity.
10 ENVIRONMENT PROTECTION
In order to assure it, we ask our Guests to respect the following basic rules.
Soil protection:
•
It is forbidden: any kind of servicing on one’s
means of transport (ex. oil or filter change) in the
resort and in the parking lot, washing one’s means
of transport with drinkable water, the use of
noxious detergent.
•
It is
forbidden to introduce into the resort and parking
lot chemical products, which may be noxious and
toxic for people and environment
Environment respect
•
It is forbidden to take away plants from the ‘macchia
mediterranea’, from the pinewood and from the
gardens
•
It is
forbidden to change the soil condition (ex. holes,
pits and ditches digging)
•
It is
forbidden to light fires on the ground and on the
beach
Rubbish
management
• It is
forbidden to leave rubbish on the ground (also
organic waste from pets)
• Cigarette
ends must be placed in the proper containers
around the resort
• Rubbish
must be placed in the suitable containers,
gathering and distinguish it (paper and
cardboard, tins, glass)
11 DURING THE STAY
Minors are not
accepted without the supervision of at least one
adult.
For good education, avoiding smoking inside
the holiday accommodations would be respectful for
next guests. Anyone found in the
estate of Baia Azzurra without the identification
bracelet given on arrival will be asked to leave the
property, after paying the amount of the current
price list.
The
minimum amount paid on arrival will be that written
on the accepted reservation of your stay.
Pitch Guests must use parsimoniously
the little fountains with drinkable water, picking
it up with proper bottles.
It is absolutely
forbidden to dish up, wash any kind of food and any
other thing, for such purposes there are proper
places. It is not allowed to fence the reserved
space, cover it with shading sheets, windbreaks, any
sort of cloth, even temporary, put up cloth lines
and hang up clothes in front of the main paths,
light fires in open spaces, put up cords or hammocks
between 2 trees, dig holes or ditches around tents.
It is forbidden to have more than one gas cylinder
over 5kg. The columns with sockets provide 3 Ampère
electricity (for example: a lamp, a tv and a fridge
at the same time), it is therefore forbidden to use
electric supplies with a higher input, such as
stoves, irons, fans, hairdryers and so on.
Any abuse
can produce shorter or longer interruption, and its
responsible will have to pay compensation for
damages.
It is forbidden to cross other people’s
pitches, both by foot and with any kind of vehicles.
It is forbidden to introduce bicycles inside the
toilet areas and swimming pool and entertainment
areas.
Adults are responsible for their children’s
behaviour, whose liveliness, education and needs can
not damage the public peace, the safety and the
hygiene of any other Guest.
Furthermore, the
youngest children must always be escorted by adults
to the public toilets and be looked after during
bathe in sea and swimming pool and while using
playground and amusement equipment. Guests commit
themselves to paying compensation for damages caused
by minors to third parties. In the swimming pool it
is obligatory to wear bathing caps;
it is forbidden
diving, playing with balls, carrying into water
inflatable games, running amongst umbrellas and sun
beds.
The lifeguard is not responsible for
children’s behaviour, both in the swimming pool and
on the beach.
All parents are responsible for their
children's safety and welfare.
In low season some
facilities might be reduced or not available.
12 PETS
It is
forbidden to show in and give hospitality to pets in
the holiday accommodations, swimming pool and
entertainment area, children’s playground with the
exception of guide dogs where agreed and permitted.
In the area reserved for camping it is allowed to
have pets, in a limited number and on payment of its
daily tariff, on condition that:
Guests who intend to bring their pets to the camp
must communicate it on the reservation request;
dogs must always be kept on a leash;
they must not be left alone and unguarded;
their owners must always follow the national
hygienic and sanitary rules in force for the Baia
Azzurra respect, cleanliness and decorum.
Guests are solely responsible for the welfare of
their pets and the welfare of other Guests that come
in contact with their pets.
Any pet causing serious concern for other Guests
will be requested to be removed from the campsite.
13 CANCELLATION AND MODIFICATION POLICY
Every
reservation cancellation must be communicated in
writing. Oral communications are not accepted. In
case of cancellation of a reservation, the deposit
will be given back by the following terms (item 1385
Italian Civil Code):
80% of the deposit if the notice is given 60 days
before the expected arrival;
50% of the deposit if the notice is given 30 days
before the expected arrival;
none if the notice is given less than 30 days before
the expected arrival.
The above-mentioned cancellation policy is valid
both for holiday accommodations and pitches.
In case the Guest does not give communication of the
will of cancellation, arrives one or more days later
than the expected arrival or leaves earlier than the
expected departure, he is compelled to pay the
entire amount of his confirmed reservation.
In case of a late unexpected arrival, the holiday
accommodation will be available until 10am and the
pitch until 12am of the day after the expected
arrival, after such time the Guest will be
considered renouncer, save written communication,
losing the entire paid deposit and his right to stay
in the reserved holiday accommodation or pitch.
In case of unexpected flight delay, traffic jam,
breakdown, the Management requests a telephone
notification of the expected time of the arrival to
enable the Management to provide staff registration
and guidance to their accommodation.
To modify a confirmed reservation, the Guest must
give written communication and ask for its
confirmation, the Reception staff, according to the
request, will arrange the modification and take the
necessary measures. In case of a raising of the
people number, the Reception staff will arrange,
according to the availability, to find a bigger
accommodation or a further one. Additional costs
will promptly be communicated to the Guest and, if
accepted, will be paid on arrival.
14 COMPLAINTS
Any kind of
complaints will have to be communicated to the
Reception staff, who will provide a complaint form
and do its best to find remedy for the unexpected
disadvantages.
15 RESPONSIBILITIES
The Management
and the staff are not responsible for thefts or loss
which may occur inside the Baia Azzurra, for damages
for temporary lack of gas, electricity, water
supplies or technical failures on systems, for
accidents caused by natural elements, such as wind,
rain and similar, by falls of branches, pinecones or
any other vegetable parts during or not atmospheric
events, by the presence of wild animals, for
accidents caused by guests and their equipment or
vehicles.
The Baia Azzurra Management declines any
responsibility for clumsy manoeuvres made to enter
or exit pitches (crash on trees, plants, branches,
fences or shading sheets).
The Management does not accept any responsibility
whatsoever for Guests personal belongings and for
Guests behaviours.
All Guests have a responsibility to other Guests for
their health and safety.
16 CONTRACT BREAKDOWN BY THE BAIA AZZURRA
The Baia
Azzurra Management is entitled to break the selling
contract (reservation) in a unilateral way in the
case the Guest will disturb the public peace
reigning in the host camp or for serious lack of
respect to the Management itself or any other Guest.
The Management reserves the right to exclude or
remove any person who is causing / has caused
unsociable behaviour. In case of unilateral
breakdown of the contract persists the obligation of
the payment by the Guest of the entire amount of the
reservation.
17 NOTES
Any
modification regarding the credit card data, its
expiry date, address variation or any other problem
concerning its security must be promptly
communicated to the Reception staff, by telephone or
in writing.
18 PRIVACY
Any
information concerning the Guest will be used only
by the Baia Azzurra staff with the sole purpose to
be in touch with the Guest himself.
It is forbidden any Guest data divulgation to anyone
who is not an employee of the Baia Azzurra. The
staff has the obligation to follow the items of the
Italian Order in Council N. 196/2003.
Effeci S.r.l. Camping Village Baia Azzurra Club 08/03/2010 |
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In low season some facilities and services may be reduced or not available |
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